📚 Adarsh Prakashan – Cancellation & Refund Policy

Effective Date: Dec 13, 2008

At Adarsh Prakashan, we are committed to providing our customers with quality books and excellent service. However, we understand that there may be occasions when you need to cancel an order or request a refund. Please review our policy below to understand your rights and responsibilities.

🔄 Order Cancellation

Before Shipment:

• You may cancel your order within 24 hours of placing it by contacting our customer support team at adarshprakashan.1943@gmail.com or call (079) 22135560.

• Orders canceled before shipment will receive a full refund to the original payment method.

After Shipment:

• Once an order has been shipped, it cannot be canceled.

• However, you may return the item(s) as per our Return Policy outlined below.

📦 Return Policy

Eligibility for Returns:

• Returns are accepted within 7 days from the date of receipt.

• Items must be in new, unused condition with all original packaging and tags attached.

• A valid receipt or proof of purchase is required.

Return Process:

• To initiate a return, please contact us at adarshprakashan.1943@gmail.com or call (079) 22135560.

• Once your return is approved, we will provide instructions for returning the item(s) to our address.

Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance for returns.

💰 Refund Policy

Refund Processing:

• Refunds will be processed within 7–10 business days after receiving and inspecting the returned item(s).

• Refunds will be issued to the original payment method used for the purchase.

Non-Refundable Items:

• Digital products (e.g., eBooks, audiobooks)

• Custom or personalized items

• Sale or clearance items

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 7 days of receipt.

• We will arrange for a replacement or issue a full refund, including any return shipping costs.

❗ Important Notes

• Sale items are final sale and cannot be returned or refunded.

• We reserve the right to refuse returns or refunds if the item does not meet our return conditions.

• For any questions or concerns, please contact our customer support team at adarshprakashan.1943@gmail.com or call (079) 22135560.